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Technical Operations Administrator

2 months ago


Fullerton, California, United States Softworld, a Kelly Company Full time

Position Title: IT Administrator

Location: Fullerton, CA

Onsite Requirements:

  • Proficiency in Active Directory
  • Networking expertise
  • Experience with Ticketing Systems

Position Overview:

  • We are looking for a dedicated IT Administrator to support the oversight of our organization's computer network.
  • Candidates should possess a solid understanding of Networking Fundamentals, Active Directory, computer hardware and software, helpdesk ticketing systems, along with strong analytical and problem-solving abilities.

Key Responsibilities:

  • Install, relocate, upgrade, and image computers within the network.
  • Upgrade, install, and configure software to align with organizational goals.
  • Implement security measures and protocols to mitigate potential risks.
  • Create and manage user accounts in Active Directory.
  • Document processes and modifications related to IT assets.
  • Utilize helpdesk ticketing systems to coordinate user support.
  • Collaborate with the Senior IT Administrator on various initiatives.

Essential Qualifications:

  • A minimum of two years' experience in a comparable position.
  • Familiarity with IT systems, networks, and associated technologies.
  • Experience with the Windows operating system.
  • Comprehensive knowledge of best practices in IT administration and system security.
  • Exceptional organizational and time management capabilities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite: Word, Excel, Outlook.
  • Basic understanding of LAN/WAN, IP addressing, and DHCP.
  • Experience with PC Imaging Software such as Acronis or Aomei.

Additional Knowledge Preferred:

  • Acronis Imaging Software
  • Cisco CBS switches
  • Active Directory-Group Policy
  • Dameware Remote Everywhere
  • Cisco AnyConnect VPN
  • Claris FileMaker, basic scripting