Store Experience Coordinator

5 days ago


Seattle, Washington, United States Vuori, Inc Full time
Detailed Job Description
  • Create an Unforgettable Customer Experience:
    • Work closely with the sales team to deliver exceptional customer service.
    • Take ownership of the sales floor to ensure every customer interaction is positive and memorable.
    • Prepare fitting rooms, find sizes, and provide honest feedback on merchandise style and fit.
    • Build lasting relationships with customers by sharing product details, new arrivals, and upcoming events.
    • Stay up-to-date on new products and best-sellers to share with both customers and the team.
  • Lead the Business:
    • Assume leadership responsibilities on the day-to-day operations when the Store Manager or Assistant Store Manager is absent.
    • Motivate the sales team to achieve sales goals in a team-based commission environment.
    • Seek out new product knowledge to stay ahead in the fashion industry and active-wear market.
    • Collaborate with the team to complete projects while maintaining a customer-centric focus.
    • Communicate inventory needs to support business objectives.
  • Leadership/Ownership:
    • Work with the Retail Store Manager on daily maintenance, sales strategy, community engagement, and team management to ensure seamless store operations.
    • Lead the team in maintaining the store's visual appeal, including restocking products and ensuring excellent presentation.
    • Foster a culture of responsibility, attention to detail, and safety protocols during opening and closing procedures.
    • Encourage employees to give their best effort, adhere to punctuality, and meet their role responsibilities at all times.


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