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Administrative Support Specialist

2 months ago


Albany, New York, United States New York State Full time

**Job Summary**

The New York State Office Assistant 3 Human Resources will be responsible for a wide range of activities within Labor & Employee Relations, and/or Personnel Services. The various duties may include the following:

  • **Research and Analysis**: Utilize appropriate manuals, to conduct research for matters dealing with leave-related issues.
  • **Benefits Administration**: Administer various employee benefits programs for all employees statewide. This includes health insurance, survivor's benefits, and other benefits afforded by unions.
  • **Personnel Administration**: Understand, interpret, and apply the principles and practices of personnel administration, particularly as practiced under the provisions of the NYS Civil Service Law and the Attendance and Leave rules.
  • **Transaction Processing**: Initiate HCM transactions, process transactions, and ensure data is prepared accurately.
  • **Recruitment and Classification**: Assist with recruitment and classification transactions as needed.
  • **Training and Development**: Efficiently monitor and process traineeships and/or probations for employees.
  • **Communication**: Efficiently monitor and track shared email mailboxes and electronic fax.
  • **Reporting and Data Analysis**: Process various reports and provide updates as changes occur.
  • **Data Reconciliation**: Reconcile data between program applicable systems, canvass eligible lists, and acceptor responses.
  • **Customer Service**: Serve as a processing liaison with the Business Services Center (BSC). Interact with customers and colleagues in a courteous and professional manner.
  • **Technical Skills**: Efficiently utilize program databases, applications, and Microsoft Office Suite. Create, organize, and maintain office files.
  • **Supervisory Duties**: May perform the full range of supervisory duties.
  • **Special Projects**: Perform other duties and special projects as required.

**Preferred Qualifications**: Preferred experience in Microsoft Office Suite and Adobe.