Customer Service Representative

1 week ago


Clearfield, Utah, United States Lifetime Products, Inc. Full time
Job Title: Customer Service Representative

Lifetime Products, Inc. is seeking a highly skilled and fluent French speaking Customer Service Representative to provide exceptional customer service to our French speaking customers.

About Lifetime Products, Inc.

Lifetime Products, Inc. is a leading manufacturer of high-quality lifestyle products, including folding tables, chairs, basketball systems, sheds, swing sets, lawn and garden equipment, and water sports equipment. Our company is committed to innovation and excellence in product design and manufacturing.

Job Summary:

The Customer Service Representative will be responsible for handling service orders, resolving customer complaints, and providing technical support to our French speaking customers. This is an on-site position in Clearfield, UT, and requires excellent communication skills, both written and verbal.

Key Responsibilities:

  • Provide exceptional customer service to French speaking customers via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Provide technical support and troubleshooting assistance to customers.
  • Meet or exceed customer satisfaction targets.
  • Work collaboratively with internal teams to resolve customer issues.

Requirements:

  • Fluent in French and English.
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of Microsoft Office.

Benefits:

  • Medical, vision, and dental insurance.
  • 401(k) retirement plan with matching contributions.
  • Paid holidays and time off.
  • Profit sharing.
  • On-site gym and health clinic.

Lifetime Products, Inc. is an Equal Opportunity Employer.



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