Assistant Manager

4 days ago


Burlington, Massachusetts, United States Express Full time
About Express

Express is a leading fashion brand that offers a wide range of stylish and high-quality clothing for men and women. Our mission is to create confidence and inspire self-expression through our products and services.

Job Summary

We are seeking an experienced Assistant Manager to join our team at the Burlington Mall store. As an Assistant Manager, you will play a key role in driving sales, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Assist the Store Manager in supervising store operations, recruiting, and training sales associates.
  • Develop and implement strategies to drive sales and improve customer satisfaction.
  • Coach and train sales associates to achieve their full potential.
  • Partner with the Store Manager to identify high-performing sales associates and provide opportunities for growth and development.
  • Assist with the hiring process, including interviewing and providing feedback to the Store Manager.
  • Support the Store Manager in analyzing business results and developing action plans to optimize performance.
  • Oversee daily store operations, including sales floor coverage, merchandise flow, and customer service.
  • Ensure compliance with company policies and procedures.
Requirements
  • 1-3 years of relevant retail experience.
  • Proven ability to drive sales results and improve customer satisfaction.
  • Strong communication and leadership skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits

Express offers a range of benefits to our full-time associates, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Part-time associates may be eligible for paid sick leave and public health emergency leave.


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