Customer Service Specialist

2 days ago


Austin, Texas, United States The UPS Store Full time
Job Overview

We are seeking a highly motivated Retail Associate to join our team at The UPS Store. As a Retail Associate, you will be responsible for delivering exceptional customer service and providing assistance with various services, including shipping, printing, and business solutions.

This is a part-time position with flexible hours, including mornings, afternoons, and weekends. We offer competitive pay of $17 per hour, with opportunities for advancement and professional growth.

Key Responsibilities:
  • Provide outstanding customer service to walk-in customers and telephone inquiries
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Maintains a clean, organized, and safe working environment
Requirements:
  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Prompt, dependable, and responsible
Benefits:
  • Flexible Work Hours
  • Paid Time Off (PTO)
  • Holidays
Schedule:

We have shorter retail hours 8AM to 7PM M-F, 8AM-3PM S-SU. We are looking for a team member that can cover opening or closing shift, hours can vary.



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