Account Specialist
4 weeks ago
Job Summary:
As a key member of the Rehrig Pacific team, the Account Specialist will be responsible for maintaining customer accounts and files, providing product and service information, and partnering with various departments to ensure customer satisfaction.
Key Responsibilities:
* Set up and maintain customer records and files
* Provide product and service information to customers
* Collaborate with Sales, Production, Inventory Control, Scheduling, Shipping, Logistics, and Finance teams to ensure customer accounts and order status are accurate
* Analyze and interpret data to ensure customer requirements are met
Requirements:
* Bachelor's degree from a four-year college or university
* 5+ years of customer service experience or training
* Excellent interpersonal, written, and oral communication skills
* Strong technical skills, including Excel and SalesForce
* Ability to work under pressure, prioritize effectively, and think logically in stressful situations
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and cover letter, to [insert contact information].
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