Customer Account Specialist

3 weeks ago


Pleasant Prairie, Wisconsin, United States Uline Full time
Customer Account Specialist

Key Responsibilities
  • Analyze sales tax exemption certificates for accuracy and completeness.
  • Collaborate with customers to obtain missing or incomplete documentation.
  • Apply approved sales tax exemption certificates in our state-of-the-art software.
  • Calculate and process sales tax credits based on exemption documentation.
  • Work closely with a cross-functional team to provide exceptional service.

Requirements
  • High school diploma or equivalent; Bachelor's degree in Finance or Accounting preferred.
  • Customer service experience a plus.
  • Bilingual (English/Spanish) a plus.
  • Excellent communication and analytical skills.
  • Highly organized and detail-oriented with the ability to multitask.

Benefits
  • Comprehensive medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match and multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional continuing education.

Perks
  • On-site café and first-class fitness center with complimentary personal trainers.
  • Beautifully maintained walking trails.

About Uline

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. We are committed to offering exceptional benefits and perks to our employees.

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