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Customer Service Ambassador

4 weeks ago

Houston, Texas, United States Dimension Hospitality Full time
Job Summary

As a Guest Service Representative with Dimension Hospitality, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting and registering guests, assigning rooms, and providing information on hotel services and local attractions.

Key Responsibilities
  • Greet and register guests, ensuring a warm and welcoming experience
  • Assign rooms and provide guests with key cards and instructions
  • Answer guest inquiries and provide information on hotel services and local attractions
  • Manage guest accounts and process payments
  • Understand and enforce hotel credit policies
  • Take initiative to greet guests in a friendly and warm manner

Requirements

  • High School Diploma or equivalent
  • Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service

Benefits

$14.50 per hour