Customer Service Ambassador

1 month ago


Houston, Texas, United States Bickham Services Unlimited, LLC Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Bickham Services Unlimited, LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer information, ensuring seamless account management.
  • Process payments and reconcile transactions to ensure PCI compliance.
  • Meet or exceed daily performance metrics to ensure exceptional customer satisfaction.
  • Stay up-to-date with product and service knowledge to provide informed support to customers.
Requirements
  • High school diploma or equivalent required.
  • Minimum six months of relevant customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and organizational skills.
Work Environment

This role is based in a standard office environment with a comfortable temperature and lighting. You will be required to sit for extended periods, with occasional standing and light lifting.

Equal Opportunity Employer

Bickham Services Unlimited, LLC is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.



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