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Customer Service Ambassador

1 month ago

Houston, Texas, United States Alicia Dubose - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Alicia DuBose State Farm Agency, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements
  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred.
  • Ability to handle high-pressure situations calmly and professionally.