Operations Leader

6 days ago


New York, New York, United States Crate and Barrel Full time

We're seeking a driven professional with an inclusive mindset to lead our sales floor team as a Team Leader, Customer Experience & Outreach.

Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated.

With a constant eye on the sales floor, you adjust staffing as needed to ensure every customer gets personal attention.

You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day.

A day in the life as a Team Leader, Customer Experience & Outreach...

Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.

Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.

Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.

Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.

Requirements:

  • Open availability to work flexible hours on weekdays, evenings and weekends
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

Compensation:

$23.00 Hourly Pay ranges will be adjusted upward as needed to comply with applicable state and local law.


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