Market Director
4 weeks ago
At Wonder, we're revolutionizing the way people eat by bringing world-class food to your doorstep in under 30 minutes. Our vertically integrated model allows us to offer menus from award-winning chefs and iconic restaurants across the country, all in one place.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs, we're growing rapidly. We're looking for a results-driven leader to join our Operations Leadership Team and drive operational excellence across our multi-unit restaurant market.
About the RoleAs a Market Director, you will lead a team of Regional Managers to ensure consistent guest satisfaction, operational standards, and profitability across your market. You will work closely with restaurant leadership teams to guide them in day-to-day operations, long-term strategic planning, and talent development.
Responsibilities:- Lead and develop a team of Regional Managers to drive market growth and profitability
- Ensure flawless execution of restaurant operations through coaching, training, and performance data analysis
- Monitor financial performance and use reporting tools to drive improvement
- Oversee hiring, training, and development of leadership talent to foster high-performing teams
- Collaborate with cross-functional teams to evaluate and approve market growth opportunities
- Lead new restaurant openings by playing an active role in recruitment, training, and operational setup
- Ensure compliance with food safety, labor laws, and other regulations across the market
- Drive operational improvements by identifying opportunities, diagnosing challenges, and implementing effective solutions
- Build relationships with internal and external stakeholders to ensure seamless communication and support across the organization
- 7+ years of multi-unit restaurant management experience in a high-growth, geographically dispersed environment
- Proven leadership in developing, coaching, and retaining high-performing teams
- Strong financial acumen with experience managing market-level P&L and driving profitability
- Excellent communication, organization, and decision-making skills, especially under pressure
- Ability to travel frequently across the market to maintain operational oversight and lead by example
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