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Manager of Business Controls

2 months ago

Iowa, United States Equiniti Full time

Management Level

Equiniti stands as a prominent global provider of shareholder, pension, remediation, and credit technology solutions. With a workforce exceeding 6000, it serves 37 million individuals across 120 nations.

Our vision at EQ is to establish ourselves as the foremost global share registrar, delivering complementary services to our clientele. Our core values are the bedrock of our success: we are TRUSTED to fulfill our commitments, COMMERCIAL in fostering long-term value, COLLABORATIVE in our approach, and we IMPROVE by consistently enhancing our skills and services. This is an opportune moment to become part of EQ.

Role Overview

The Business Risk & Controls ('BRC') team operates as a specialized First Line team within the Equiniti US Shareholder Services division. This position entails overseeing and executing the group control framework. Collaborating closely with various product lines and other complementary Business Risk & Control teams, this group will manage governance and provide comprehensive oversight of the control landscape and strategy for the Division. Responsibilities include control design, operational management, implications for enhancing controls, and the controls testing program.

The BRC team is intricately aligned with the businesses for operational risk and control framework activities, encompassing design, implementation, ongoing monitoring/reporting, and testing/validation of controls. This area of our business is rapidly evolving within a dynamic environment, presenting both challenges and demands.

Key Responsibilities

  • Oversee the development, maintenance, and ongoing enhancement of the Central Controls function, which includes Controls Design, Testing, Strategy, Governance, Digitization, and Remediation.
  • Assist management in identifying and mitigating risks arising from internal processes, personnel, systems, or external events to inform the controls framework and propose remediation/prevention measures.
  • Conduct read-across analysis across US Shareholder Services, utilizing relevant findings from controls-related issues across businesses and actions taken from the controls system of record to inform the control framework.
  • Generate and implement comprehensive reporting on all controls-related topics at a divisional level, maintaining documentation of governance processes for control landscape changes.
  • Act as the divisional representative for all Controls Framework topics within the business.
  • Lead the assessment reviews of the control landscape across the Division, identifying weaknesses and collaborating with businesses and the second line to create an implementation plan to mitigate perceived risks.
  • Conduct reviews for existing and new key controls, including thematic deep dives of control coverage and effectiveness when necessary.
  • Drive the review of key controls, facilitate key control owner training, and oversee key control owner self-assessments as part of the annual activities directed by EWRM.
  • Ensure that controls remediation across systems is executed according to exceptions reported by the Enterprise-wide Risk Framework, maintaining consistency across control systems.
  • Guarantee that key controls are consistently updated in the system.
  • Develop and maintain the Key Control Cockpit to enhance transparency regarding key control tracking metrics within the Division.
  • Engage with senior partners and stakeholders, including presenting at various governance meetings as required.
  • Collaborate with first line Control Owners to design, develop, and enhance controls.
  • Partner with Enterprise Risk Management, Compliance, Legal, Risk, and other second line functions, as well as Internal Audit.
  • Promote a positive risk and control culture within the organization.

Required Skills and Qualifications

  • 7+ years of experience in the Finance industry, preferably with a background in Shareholder Services and prior experience in a Controls discipline (e.g., Internal Audit, Compliance, Operational Risk, Controls).
  • Proven ability to build and lead a team of control specialists.
  • In-depth understanding of key concepts in control design, enhancement, implementation, testing, and reporting.
  • Experience in conducting detailed controls reviews, evaluating controls, and identifying areas for improvement with a focus on digitization.
  • Demonstrated proactive management of control gaps at a first line level.
  • Ability to work across diverse business types and second line functions, including but not limited to Legal, Compliance, and Risk.
  • Results-oriented with a proven track record of driving projects, reviews, and tasks to completion at a high standard.
  • Excellent verbal and written communication skills, capable of articulating complex control issues in a structured and effective manner.
  • Strong analytical skills and problem-solving abilities, proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Proven capability to lead and facilitate control review meetings, establishing benchmarks for excellence.
  • Exceptional organizational and project management skills.

Compensation

$110,000-130,000 per year

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.