Administrative Assistant III
2 months ago
We are seeking a highly skilled Administrative Assistant III to join our team at Daltile. As a key member of our organization, you will play a critical role in supporting our Regional Credit Manager in maintaining excellent customer relationships and ensuring seamless credit and collections processes.
Key Responsibilities- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Assist in the preparation and review of credit and collections reports, ensuring accuracy and compliance with company policies and procedures.
- Collaborate with the Regional Credit Manager to develop and implement effective credit and collections strategies, driving business growth and revenue.
- Perform administrative tasks, including data entry, filing, and correspondence, to support the efficient operation of the credit and collections department.
- Develop and maintain strong relationships with internal stakeholders, including sales teams, customer service representatives, and other departments, to ensure seamless communication and collaboration.
- High school degree or equivalent required; associate's or bachelor's degree in a related field preferred.
- 1+ years of experience in a credit and collections or customer service role, with a strong understanding of credit and collections policies and procedures.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Proficiency in MS Office, including Word, Excel, and Outlook.
Daltile is a leading manufacturer and marketer of ceramic, porcelain, glass, and metal tile, as well as natural stone, large format slab, and countertop products. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional products and services to our customers across North America.
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