Customer Service Liaison

5 days ago


Seattle, Washington, United States Ajilon Full time
Customer Service Representative

At Ajilon, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You'll also verify customer billing information and shipping addresses, and function efficiently and productively in a high-volume telephone call center. If you're a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Address member inquiries, questions, and concerns in all areas
  • Verify customer billing information and shipping addresses
  • Function efficiently and productively in a high-volume telephone call center
  • Route escalated calls to the Call Center Supervisor


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