Customer Service Liaison

1 month ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time
Job Title: Customer Service Representative

Virginia Mason Franciscan Health is seeking a skilled Customer Service Representative to join our team in our ambulatory clinic. As a key member of our team, you will play a vital role in ensuring that each patient feels respected, welcome, and comfortable throughout their experience.

Key Responsibilities:
  • Facilitate and coordinate daily activities to ensure seamless patient care
  • Provide exceptional customer service to patients, families, and healthcare teams
  • Collaborate with multidisciplinary teams to resolve patient concerns and issues
  • Communicate effectively with patients, families, and healthcare teams to ensure clear understanding of patient needs and preferences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

Why Join Our Team?

At Virginia Mason Franciscan Health, we are committed to providing exceptional patient care and service. As a Customer Service Representative, you will have the opportunity to make a meaningful difference in the lives of our patients and their families. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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