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Transcript Processing Specialist
2 months ago
Position Overview:
The Transcript Processing Specialist, under the supervision of the Assistant University Registrar, is tasked with managing transcript requests, addressing inquiries related to transcripts, updating student records, and supporting various general Registrar functions.
The individual will uphold the highest standards of professionalism and ethical conduct, aligning with Alliant's Mission and Vision.
Compensation:
$17.71 per hour, non-exempt, Part-time, 19 hours weekly.
Essential Qualifications:
Education:
Bachelor's degree or a comparable combination of education and experience.
Experience:
At least one year of previous experience in a Registrar's Office or a similar environment.
Certifications, Licenses, etc:
None required.
Required Skills:
Intermediate proficiency in computer applications (MS Excel, Access, Outlook, Publisher). Familiarity with Anthology (CampusNexus) is highly preferred. Strong interpersonal and customer service abilities.
Must demonstrate the capacity to operate effectively in a high-volume setting with meticulous attention to detail, and possess the ability to prioritize tasks independently.
Proficient in Microsoft Office Suite, Outlook, or similar software. Capability to quickly learn software necessary for job functions.Key Responsibilities:
Manage transcript requests, including coordination with the National Student Clearinghouse to retrieve and process transcript orders.
Assist in resolving common transcript-related issues.
Process routine updates to student records, including address changes, ensuring accurate entry into the student information system.
Support the timely and accurate fulfillment of enrollment, degree, and other verification requests.
Assist with document scanning and filing as required.
Perform additional related tasks and responsibilities as assigned.
Supervisory Role:
Direct Reports:
None.
Indirect Reports:
None.
Contact Responsibilities:
Internal:
External.
Work Environment:
Office Location:
On Campus.
Work Hours:
Within standard office hours.
Travel:
None.
Work Setting:
The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role.
Employees may frequently experience low to moderate noise levels, various odors, temperature fluctuations, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment.
Physical Demands:
Ability to perform the physical activities necessary to execute the essential functions, including, but not limited to, regular sitting and mobility; ongoing communication both in person and via telephone; consistent keyboarding; regular reading of both printed and digital materials; and all other activities required to fulfill essential functions.
Compliance Responsibilities:
Accountable for executing all work in accordance with organizational policies, applicable regulations, and recognized standards of professional performance as they relate to the position.
Expected to participate in and support organizational compliance activities and to take appropriate action in reporting compliance-related issues.
Responsible for performing all duties and responsibilities in alignment with the Alliant International University Mission, Values, and Pillars, as applicable.
