Part Time Sales Associate
4 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team at Lowe's. As a Part Time Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and safe store environment.
Key Responsibilities:
- Provide SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
- Assist customers in locating, demonstrating, selecting, carrying, and/or loading merchandise.
- Listen to and respond knowledgeably and promptly to customer and employee questions.
- Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
- Use a cash register to process sales transactions, returns, and refunds according to company guidelines.
- Provide proper monetary change to CSA Front End associates for register activities.
- Remove security tags, verify product information, and bag merchandise for customers.
- Answer incoming phone calls and direct calls or take messages as needed.
- Open additional registers, when necessary, to ensure enough coverage always.
- Assist in line vesting to help quicker turnaround time for checkout.
Additional Responsibilities:
- Prepare register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies.
- Inspect returned merchandise for damages.
- Enter and submit customer orders, print order tickets, verify receipts, and sign off on loading tickets.
- Review and place online orders and returned merchandise in the appropriate areas.
- Look up product information and competitor prices for products to verify price match.
- Record all items that are used in the store on the store use lists.
Requirements:
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Less than 1 year of experience using common retail technology, such as smart phones and tablets.
- 1 to 2 years of retail experience as a cashier.
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation.
Preferred Qualifications:
- High school diploma or equivalent.
- 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
- 1 to 2 years of experience as a head cashier.
- 1 to 2 years of experience working in any department at a Lowe's retail store.
- 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
- Less than a year of retail experience detecting common signs of shoplifting.
Pay Range: $17.40 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
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