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Parts Counter Sales Associate
2 months ago
Automotive Parts Sales Specialist
Job Category: AUTO-Parts Division
Company: Lhmauto
Overview
- Safeguard the legal, financial, and ethical interests of the organization.
- Meet sales and profit objectives to enhance business growth while maintaining high customer satisfaction levels.
- Identify opportunities to streamline operations and elevate customer service experiences.
- Act as a mentor to assist colleagues in achieving their goals.
Reporting Structure: Reports to the Parts Manager
Key Responsibilities:
- Devote 50% of time to sales activities and gathering customer insights regarding parts requirements.
- Optimize productivity, customer relations, and profitability.
Core Job Functions:
- Communicate effectively with customers to ensure their needs and sales prospects align with company standards.
- Thoroughly review service repair orders and invoices for accuracy.
- Maintain a tidy and safe workspace consistently.
- Assist in processing customer transactions efficiently.
Required Qualifications:
- High school diploma or equivalent qualification.
- Preferred: 3+ years of experience in an automotive Parts Department.
- Possession of a valid driver's license and a driving record that complies with company policy.
Skills and Competencies:
- Active Learning, Learning Strategies, Effective Communication, Social Awareness, Critical Thinking.
- Proficiency in Microsoft Office applications is essential.
General Expectations:
- Active Listening, Flexibility, Decision Making and Problem Solving, Interpersonal Skills.
- Leadership, Adherence to Compliance, Customer Service Excellence, Integrity, Verbal Communication.