Account Coordinator Assistant

4 weeks ago


Jacksonville, Florida, United States cesna Full time
Job Overview

As a highly motivated and organized Account Coordinator, you will play a vital role in supporting the company's sales efforts by providing exceptional customer service and order management.

Key Responsibilities
  • Prepare and manage sales-related documents, including invoices and PO status.
  • Coordinate day-to-day activities and account management for key accounts, including relationship management, order gathering, and sales reporting.
  • Provide customer service and order management for assigned key and target accounts, as well as general support.
  • Partner with account management teams for administrative support and work with the account management team and support departments to assist in creating reports and sales analysis.
  • Ensure customer account information is up-to-date and responsible for inventory stocks and tracking, as well as monitoring inbound and outbound shipments.
  • Handle internal systems to process, invoice, and manage customer accounts, update profiles in ERP systems, and communicate changes to customers as needed.
  • Submit pricing information to customers and input pricing/information in the ERP system.
Requirements
  • Strong communication skills with a problem-solving attitude.
  • Excellent computer skills, particularly in MS Office.
  • Organizational and time-management skills.
  • Hands-on experience with CRM software.
  • Highly motivated, self-directed, and customer service oriented.
  • Demonstrate strong attention to detail and a sense of urgency.
  • Ability to learn and perform multiple tasks in a fast-paced environment.
  • Ability to work independently as well as in a team environment.

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