Experienced Automotive Fleet Manager

6 days ago


Philadelphia, Pennsylvania, United States Promotive Full time

Automotive Service Advisor Job Description at Promotive

Job Overview

We are seeking an experienced Automotive Service Advisor to join our team at Promotive in Philadelphia, PA. As a key member of our team, you will be responsible for managing contracts with a keen eye on compliance and audit-readiness.

Responsibilities:
  • Act as the primary point of contact for high-profile fleet clients, ensuring exceptional service and meeting all contractual requirements.
  • Maintain meticulous records of auditable materials and compliance documentation, regularly submitting them to management for review.
  • Take a proactive approach to anticipating client needs, organizing service tasks, and overseeing daily and weekly responsibilities of the team.
  • Provide clear direction and expectations to your team, ensuring accountability and timely task completion.
  • Contribute to team development by coaching staff on best practices in service, communication, and efficiency.
  • Sell services with integrity, focusing on building lasting client relationships rather than short-term gains.
  • Monitor contract metrics and identify opportunities for improvement in processes, client communication, and audit compliance.
Requirements:
  • At least 3 years of experience in a Service Advisor role, preferably in a fleet or high-volume environment.
  • A strong understanding of fleet management, compliance, and audit requirements.
  • Pragmatic problem-solving skills with a management-first attitude.
  • Demonstrated ability to mentor and delegate, maintaining accountability among team members.
  • Excellent organizational skills, with a track record of effective multitasking in a fast-paced environment.
Compensation:

$60,000 - $80,000 per year, depending on experience, plus benefits package including health insurance, PTO, retirement plan, training opportunities, uniforms, and lunch room access.



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