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Client Relations Specialist

2 months ago

Denton, Texas, United States US Trinity Aviation Full time

Position Overview:

US Trinity Aviation is seeking a dedicated individual to join our Customer Service team. The primary responsibilities include:

Key Responsibilities:

  • Welcome customers with a friendly demeanor, showcasing positive energy and professionalism.
  • Effectively communicate with customers and team members in person, via phone, and through radio communication.
  • Anticipate and respond to both the stated and unstated needs of our customers and colleagues.
  • Process information swiftly and accurately to ensure all details are addressed promptly.
  • Handle customer invoices with precision and efficiency.
  • Maintain a tidy and professional workspace, including the snack bar area.

Qualifications:

  • Previous experience in customer service or hospitality is essential.
  • Experience in the aviation sector is advantageous.
  • Basic mathematical skills are required.
  • A high school diploma or equivalent is necessary.
  • Availability to work evenings, weekends, and holidays is expected.
  • Must be able to pass a background check.
  • Our company has a zero-tolerance drug-free policy, which includes pre-employment and random screenings.

Benefits:

  • Competitive compensation.
  • Comprehensive health insurance.
  • Dental and vision insurance.
  • 401(k) plan with matching contributions.