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Patient Care Advocate

1 month ago

Columbus, Ohio, United States HEART OF OHIO FAMILY HEA LTH CENTERS Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Care Advocate to join our team at Heart of Ohio Family Health Centers. The successful candidate will serve as a liaison between patients and healthcare providers, assisting with outreach and enrollment assistance for the uninsured.

Key Responsibilities:

  • Collect and evaluate patient information to identify opportunities for healthcare coverage
  • Conduct public education activities to raise awareness about healthcare options and Medicaid expansion
  • Secure community presentation locations and recruit participants
  • Provide information in a fair, accurate, and impartial manner, culturally appropriate to the patient's needs
  • Research and inform patients about available healthcare options
  • Accurately interpret and translate spoken and written languages, as assigned
  • Document actions taken and activities performed

Requirements:

  • Willingness to work with diverse cultural and socioeconomic groups
  • Ability to work independently and exercise sound judgment
  • Strong verbal and written communication skills
  • Preferred holder of interpreting certificate
  • Experience in community relations, education, and public presentation

Work Environment:

Our facilities are located in the Columbus, OH area, with a medical office environment that includes front-desk reception areas, patient examination rooms, and business offices.

Physical Demands:

  • Mobility: ability to move without assistance
  • Bending: occasional bending from the waist and knees
  • Reaching: occasional reaching no higher than normal arm stretch
  • Lifting/Carry: ability to lift and carry a normal stack of documents and/or files
  • Pushing/Pulling: ability to push or pull a normal office environment
  • Dexterity: ability to handle and/or grasp office equipment accurately and quickly
  • Hearing: ability to accurately hear and react to the normal tone of a person's voice
  • Visual: ability to safely and accurately see and react to factors and objects in a normal setting
  • Speaking: ability to pronounce words clearly to be understood by another individual