Medical Front Desk Coordinator

14 hours ago


New York, New York, United States HumanEdge Allied Health Full time
Job Title: Medical Front Desk Receptionist

We are seeking a highly skilled and organized Medical Front Desk Receptionist to join our team at HumanEdge Allied Health. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional customer service to patients, visitors, and staff while maintaining a safe and secure environment.

Key Responsibilities:

  • Greet visitors, investigate visitor clearance, and issue temporary badges to cleared visitors.
  • Route participants to the appropriate department and refer complaints to the A&G department promptly.
  • Ensure employees wear their ID badges upon entry.
  • Answer and correctly route phone calls, respond to basic inquiries, and send phone call messages via email to staff.
  • Receive, distribute, and send mail, including packages.
  • Page staff when needed at the front desk and overhead page emergency announcements.
  • Make periodic tours of the grounds to ensure proper security.
  • Monitor security cameras and maintain order and safety in the event of an emergency.
  • Ensure proper usage of parking for sites with their own parking facilities.
  • Cover lunch breaks of the Transportation Coordinator role and backup with basic calls as needed.
  • Support other sites within the same region as needed.

Requirements:

  • Previous experience in a front desk, receptionist, or customer service role.
  • Strong communication and phone etiquette skills.
  • Ability to multitask, organize, and prioritize tasks in a fast-paced environment.
  • Familiarity with basic security protocols, such as monitoring cameras and ensuring facility safety.
  • Comfortable with email, phone systems, and overhead paging.
  • Basic administrative skills, including handling mail, logging visitors, and distributing messages.
  • Bilingual (Spanish) is a plus.

About HumanEdge Allied Health:

We are a leading healthcare staffing agency committed to connecting great healthcare professionals with the best clients in the industry. Our process complies with JCAHO standards to ensure the highest quality outcomes on each and every assignment or search we do. We pride ourselves on providing world-class service to our clients and candidates alike.



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