Head of Product Strategy
2 weeks ago
At WSFS Bank, we are dedicated to fostering the growth of our Associates' careers, guiding our customers towards securing their financial futures, and actively supporting our Communities to thrive.
About Us:
WSFS Bank is the region's locally headquartered financial institution and wealth management company, consistently recognized as a Top Workplace by our Associates. Our mission, encapsulated in our motto 'We Stand For Service', drives our commitment to making a positive impact on the people, businesses, and Communities we serve.
Role Summary:
The Director of Product Management is responsible for overseeing the complete lifecycle of product development within the Consumer Bank sector, which encompasses Retail Delivery (Branches, Contact Center), Small Business, SBA, Mortgage, and Consumer Lending. This role involves gaining insights into the effectiveness and appeal of all Consumer products, collaborating with stakeholders, and conducting consumer testing to identify concerns and recommend enhancements.
Key Responsibilities:
1. Develop a comprehensive strategic plan for the product management function and manage the entire product portfolio.
2. Define and align the vision, strategy, and product roadmap for the Consumer Bank to meet strategic objectives.
3. Foster innovation with the product team and business line stakeholders, creating relevant business cases.
4. Manage key strategic partnerships and lead necessary contract negotiations.
5. Establish and monitor relevant KPIs to ensure objectives are met, including defining and implementing key initiatives.
6. Lead a product management team, motivating members to achieve continuous improvements.
7. Provide technical leadership and guidance to junior colleagues.
8. Identify and promote high-potential talent within the team.
9. Manage structured workflows and expectations for existing products while fostering an innovative approach to future product enhancements.
Qualifications:
- BA/BS in a relevant field (e.g., Finance, Marketing, Product Management).
- Over 10 years of experience, including 5+ years in Product Management and team leadership.
- Proven track record in product management, developing value propositions and assessing solution viability.
- Ability to quickly learn new domains and a solid understanding of all major business components.
- Familiarity with modern product discovery and delivery techniques.
- Strong communication skills to engage with all levels of the organization.
- Relevant Product Management education and/or certifications are advantageous.
WSFS Bank is committed to inclusivity and supports individual needs. We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.
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