Customer Support Specialist

1 week ago


Woodridge, Illinois, United States Orbus Inc Full time
Job Title: Customer Support Associate

We are seeking a highly skilled and motivated Customer Support Associate to join our team at Orbus Inc. As a Customer Support Associate, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities:
  • Communicate with customers to answer their questions and resolve their issues.
  • Process and manage customer orders, check product inventory, and work with other departments to ensure customer expectations are met.
  • Support post-sale needs, such as warranty claims and returns.
Requirements:
  • Associate degree (A.A.) or one year related experience.
  • Proficiency in Microsoft Office.
  • Ability to type, 40 words per minute.
  • Organized and detail-oriented individual with excellent verbal and written communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Team player attitude.
About Orbus Inc:

Orbus Inc is a dynamic and creative company that offers a unique opportunity for growth and development. We are committed to providing our employees with a positive and supportive work environment, excellent benefits, and opportunities for advancement.

What We Offer:
  • Competitive starting pay with potential for growth.
  • A dynamic and creative work environment.
  • Excellent benefits, including medical, dental, vision, and life insurance.
  • A company-matched 401(k) plan.
  • Paid-time-off and more.


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