Event Traffic Management Specialist

2 weeks ago


Las Vegas, Nevada, United States Parking and Transportation Group-Las Vegas Full time
Job Overview

The Event Traffic Management Specialist plays a crucial role in ensuring the smooth and safe movement of vehicles during events. This position requires a commitment to exceptional customer service while directing traffic to designated parking areas efficiently.

Key Responsibilities:

  • Exhibit a friendly demeanor and maintain a positive attitude while engaging with event attendees.
  • Utilize hand signals and flashlights to guide drivers to appropriate parking spots.
  • Facilitate the continuous flow of both vehicle and pedestrian traffic to prevent congestion.
  • Address customer inquiries, concerns, and requests with professionalism, providing clear information regarding parking policies.
  • Manage barricades effectively to control access to parking zones.
  • Proactively seek opportunities to assist guests and enhance their experience.
  • Stay informed about event details to accurately respond to guest questions.
  • Safeguard all issued equipment, including stop signs, light wands, and communication devices.
  • Participate in training sessions as required by management.
  • Ensure cleanliness and organization of the assigned area.
  • Perform additional tasks as needed.

Qualifications:

  • High school diploma or equivalent is preferred.
  • Possession of an ATSSA Flagger Card; a Nevada Flagger Card is advantageous.

Skills and Experience:

  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Reliable transportation and a strong attendance record are essential.
  • Prior experience in customer service is preferred.
  • Professional appearance and demeanor are required.
  • Ability to maintain confidentiality regarding sensitive information.
  • Strong teamwork skills and the ability to collaborate effectively.
  • Excellent verbal and written communication abilities.
  • Proficiency in reading, writing, and understanding English instructions.
  • Familiarity with personal computers and mobile applications.
  • Capability to multitask in a dynamic, high-volume environment.
  • Attention to detail is critical.

Physical Requirements:

  • Manual dexterity and hand-eye coordination are necessary.
  • Ability to recognize letters, numbers, and symbols.
  • Comfortable working in environments with distracting noise levels.
  • Capacity to stand for extended periods.
  • Willingness to work outdoors in varying weather conditions.
  • Physical tasks may include climbing, bending, lifting up to 15 pounds, and navigating uneven surfaces.


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