Travel Product Implementation Manager
3 weeks ago
The Travel Product Implementation Specialist is responsible for the build, test, and release of new travel insurance products, modification, and issue resolution of existing products and product-related projects such as regulatory conversions and/or insurer-related changes.
- Planning
- Coordinate the product roadmap per management priorities;
- Escalate prioritization conflicts as needed with a clear needs analysis and proposal for resolving the conflict
- Coordinate the product roadmap per management priorities;
- Execution (Build, Test, Release)
- Direct the day-to-day product implementation activities
- Animate the daily product administration stand-up
- Animate the daily scrum
- Ensure clear understanding and alignment of tasks/priorities across the entire product team
- Direct the day-to-day product implementation activities
- Maintenance
- Coordinate regular maintenance of products as needed
- Ensure timely troubleshooting of reported bugs in production
- Ensure accurate root-cause-analysis of all bugs with a focus on trends and the required actions to avoid repeat errors and a long-term focus on continuous improvement
- Maintain a product sunset list and drive the commercial department to actively move partners away from sunset products and onto active products.
- Coordinate regular maintenance of products as needed
- Performance Management
- Ensure Jira tickets are kept in good order with data to serve analytical reporting
- Creation of KPI reporting for use in steering the team
- Creation of management dashboards relative to product pipeline, throughput and team performance
- Ensure Jira tickets are kept in good order with data to serve analytical reporting
- Continuous Improvement
- Maintain a constant feedback loop on the product implementation process, logging all key insights
- Conduct monthly and quarterly lessons learned
- Identify initiatives for continuous improvement and drive them to completion
- Maintain a constant feedback loop on the product implementation process, logging all key insights
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Insurance Product Implementation Specialist
3 weeks ago
La Jolla, California, United States Virtual Full timeAs a Travel Product Implementation Specialist, you will work closely with cross-functional teams to design, develop, and launch new travel insurance products. Your expertise in project management, combined with your knowledge of the insurance industry, will enable you to make a significant impact in this role.
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Product Development Coordinator
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La Jolla, California, United States Virtual Full timeThe Travel Product Implementation Specialist plays a crucial role in the development and launch of new travel insurance products. If you have a strong background in project management, excellent communication skills, and a passion for the insurance industry, this could be an ideal opportunity for you.
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