Senior IT Support Specialist

7 days ago


Palo Alto, California, United States Hireio, Inc. Full time

**Hireio, Inc. is Seeking a Senior Microsoft Office 365 Engineer**

We are committed to delivering exceptional IT services and require a highly skilled individual to lead the design, implementation, management, and support of our Office 365 environment.

The ideal candidate will have a deep understanding of Microsoft Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Experience with migration tools and processes is also essential.

We offer a competitive salary of $120,000 per year, commensurate with experience.

Key Responsibilities:

  • Design and Implementation: Lead the design, planning, and implementation of Microsoft Office 365 solutions.
  • Administration and Management: Administer and manage Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
  • Support and Troubleshooting: Provide advanced support for Office 365-related issues, resolving complex technical problems.
  • User Training and Adoption: Develop and deliver training programs and materials to enhance user adoption of Office 365 tools.
  • Compliance and Governance: Ensure compliance with industry standards and regulatory requirements.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years of experience with Microsoft Office 365 administration and support.
  • In-depth knowledge of Office 365 services.

Preferred Skills:

  • Experience with hybrid Exchange environments.
  • Knowledge of Microsoft Azure Active Directory and related cloud technologies.


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