Student Enrollment Advisor

1 week ago


Lynchburg, Virginia, United States Commonwealth of Virginia Full time

Title: Enrollment Specialist

Agency: Commonwealth of Virginia

Location: Not Specified

FLSA: Nonexempt

Hiring Range: $16 - $18 hourly

Full Time or Part Time: Part Time

Job Overview:

The Commonwealth of Virginia is dedicated to providing quality education and support to its students. As an Enrollment Specialist, you will play a vital role in assisting prospective and current students with their enrollment needs and inquiries.

Your responsibilities will include delivering exceptional customer service to students, faculty, and staff while managing the primary communication line for enrollment-related questions. Key Responsibilities:
  1. Maintain availability during designated office hours to assist students and staff.
  2. Provide in-person and remote customer service, acting as the main contact for enrollment inquiries.
  3. Support graduation application processes and assist in organizing ceremonies.
  4. Collaborate with various departments to facilitate enrollment services and address roster-related questions.
  5. Execute data queries and manage documentation using relevant software tools.
  6. Ensure accurate processing of class rosters and maintain organized student records.
  7. Assist students with course enrollment, schedule printing, and general inquiries.
  8. Maintain up-to-date student files through effective document management.
Additional Duties:
  1. Perform routine file maintenance and assist with administrative tasks as needed.
  2. Support the Admissions and Records team with annual file purging.
  3. Process various student requests, including applications and transcript inquiries.
Required Qualifications:
  1. Strong commitment to providing professional customer service.
  2. Proficient computer skills, including typing proficiency and accuracy.
  3. Ability to work independently in a dynamic office environment.
  4. Familiarity with MS Office applications.
  5. Excellent organizational skills and attention to detail.
  6. Strong written and verbal communication abilities.
  7. Collaborative mindset with a focus on achieving team objectives.
Preferred Qualifications:
  1. Experience with enrollment management systems.


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