Healthcare Customer Service Specialist

4 weeks ago


DuBois, Pennsylvania, United States Lung Innovations Network Full time
Job Overview

Position Summary:
The Patient Service Representative plays a crucial role in the efficient operation of our medical practice. This position is dedicated to ensuring that patients receive the highest level of service and support throughout their healthcare journey.

Key Responsibilities:
1. Manage the daily operations of the medical office, ensuring all business functions are performed effectively.
2. Greet patients upon arrival, assess their needs, and direct them to the appropriate healthcare providers and services.
3. Handle various administrative tasks including scheduling appointments, maintaining patient records, processing orders, and managing phone communications.
4. Assist medical office staff with clerical duties to enhance overall office efficiency.

Qualifications:
- High school diploma or equivalent is required.
- A minimum of one year of experience in a physician's office is preferred.
- Proficiency in typing and computer skills, including Microsoft Office, is essential.



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