Senior IT Specialist
4 weeks ago
The IT Technician III role at TeamLogic IT is a dynamic position that requires a strong technical background and excellent problem-solving skills. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring the smooth operation of our systems, and contributing to the growth and success of our organization.
Key Responsibilities:
Provide timely and effective support to clients via phone, email, and web portal
Provision new hires with necessary hardware and software
Prioritize incidents and service requests according to defined processes
Use remote tools and diagnostic utilities to resolve support requests
Perform hands-on fixes at the desktop level when necessary
Install and configure hardware and software components
Administer network firewalls and switches
Perform preventative maintenance and ensure company safety and security standards are met
Requirements:
College diploma or university degree in Computer Science or equivalent work experience
Experience with desktop and server operating systems, including Windows and Mac OS
Strong problem-solving skills and excellent customer service skills
What We Offer:
Competitive salary of $73,000 - $80,000 per year
Opportunities for career advancement and professional growth
Collaborative and dynamic work environment
Ongoing training and support to help you succeed in your role
About Us:
TeamLogic IT is a leading provider of IT services and solutions to small- and medium-sized businesses. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our team.
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