Customer Support and Fraud Prevention Specialist
4 weeks ago
Key Responsibilities
Customer Support:
- Act as the primary point of contact for Merchants, addressing inquiries related to account management, transaction details, and general support.
- Resolve customer issues and concerns in a timely and professional manner.
Fraud Prevention:
- Identify and prevent fraudulent activities, ensuring the security of transactions and customer data.
- Collaborate with internal teams to develop and implement effective fraud prevention strategies.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical skills and attention to detail.
About Randstad North America, Inc.
Randstad North America, Inc. is a leading provider of HR services and staffing solutions. We are committed to helping our clients achieve their business goals while providing exceptional service to our candidates and clients.
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