Customer Support and Fraud Prevention Specialist

4 weeks ago


New York, New York, United States Randstad North America, Inc. Full time

Key Responsibilities

Customer Support:

  • Act as the primary point of contact for Merchants, addressing inquiries related to account management, transaction details, and general support.
  • Resolve customer issues and concerns in a timely and professional manner.

Fraud Prevention:

  • Identify and prevent fraudulent activities, ensuring the security of transactions and customer data.
  • Collaborate with internal teams to develop and implement effective fraud prevention strategies.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical skills and attention to detail.

About Randstad North America, Inc.

Randstad North America, Inc. is a leading provider of HR services and staffing solutions. We are committed to helping our clients achieve their business goals while providing exceptional service to our candidates and clients.



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