Current jobs related to Customer Experience Leader - Chicago, Illinois - Equinox

  • Digital Experience Director

    2 weeks ago

    Chicago, Illinois, United States Office of Experience Full time

    About OXThe Office of Experience (OX) is a full-service digital agency that helps companies excel at every moment of interface they have with their customers.Our human-centered philosophy and multidisciplinary approach integrate strategy, design, and technology to help organizations reinvent their business and rapidly bring new experiences, products, and...

  • Digital Experience Director

    1 week ago

    Chicago, Illinois, United States Office of Experience Full time

    About OXThe Office of Experience (OX) is a full-service digital agency that helps companies excel at every moment of interface they have with their customers. Our human-centered philosophy and multidisciplinary approach integrate strategy, design, and technology to help organizations reinvent their business and rapidly bring new experiences, products, and...

  • Customer Experience Strategist

    2 weeks ago

    Chicago, Illinois, United States Manpower Group Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Strategist to join our team at ManpowerGroup Inc.The ideal candidate will have a strong background in marketing strategy and execution, with a passion for driving customer-centric growth and innovation.Key ResponsibilitiesDevelop and execute omni-channel growth marketing strategies to attract and retain...

  • Customer Service Leader

    1 week ago

    Chicago, Illinois, United States Rewards Network Full time

    About the RoleThe Supervisor, Member Services is a customer-focused leader who will oversee a team of professionals providing exceptional support to our members. This role requires a strong understanding of customer service principles, leadership skills, and the ability to drive team performance and success.Key ResponsibilitiesManage daily schedule and...

  • Customer Experience Strategist

    3 weeks ago

    Chicago, Illinois, United States Manpower Group Inc. Full time

    Customer Strategist Job DescriptionWe are seeking a highly skilled Customer Strategist to join our team at Manpower Group Inc. in the insurance industry. The ideal candidate will have strong leadership skills, a passion for the digital customer experience, and the ability to effectively manage time and self-direct on projects.Key Responsibilities:Develop...

  • Customer Experience Strategist

    3 weeks ago

    Chicago, Illinois, United States Manpower Group Inc. Full time

    Customer Strategist Job DescriptionWe are seeking a highly skilled Customer Strategist to join our team at Manpower Group Inc. in the insurance industry. The ideal candidate will have strong leadership skills, a passion for the digital customer experience, and the ability to effectively manage time and self-direct on projects.Key Responsibilities:Develop...

  • Customer Experience Strategist

    3 weeks ago

    Chicago, Illinois, United States AF Group Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Advisor to join our team at AF Group. As a key member of our organization, you will play a critical role in driving business growth and improving customer satisfaction.Key ResponsibilitiesDevelop and execute cross-functional initiatives to enhance customer and employee experience, as well as...

  • Customer Service Leader

    1 week ago

    Chicago, Illinois, United States Rewards Network Full time

    About the JobRewards Network is a leading provider of financial, marketing services, and premier dining rewards programs. We connect diners to fantastic restaurant experiences by offering unique card-linked offers. Our offers leverage advanced technology and powerful data analytics, providing value to our restaurants, diners, and strategic partners' loyalty...

  • Customer Experience Specialist

    2 weeks ago

    Chicago, Illinois, United States Lakeshore Recycling Systems Full time

    Customer Experience SpecialistAs a Customer Experience Specialist at Lakeshore Recycling Systems, you will play a vital role in supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise...

  • Strategic Customer Engagement Leader

    3 weeks ago

    Chicago, Illinois, United States Workday Full time

    About The RoleWe are seeking a highly skilled Managing Partner - Industries Capability Center to join our team at Workday. As a key member of our Strategic Customer Engagement practice, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.Your...

  • Automotive Finance and Insurance Manager

    3 weeks ago

    Chicago, Illinois, United States Leader Automotive Group Full time

    Job OpportunityThe Leader Automotive Group is seeking a highly skilled and experienced Corporate Finance and Insurance Development Manager to join our team. This role is responsible for developing and implementing comprehensive finance and insurance programs that align with the company's strategic goals.Key ResponsibilitiesCollaborate with General Managers,...

  • Café Experience Leader

    4 weeks ago

    Chicago, Illinois, United States Capital One Full time

    Join Our Team as a Café CoachAt Capital One, we're redefining the banking experience. Our Capital One Café is a welcoming environment where customers can explore our digital and financial tools, enjoy a great cup of coffee, and connect with our Ambassadors. As a Café Coach, you'll lead a team of Café Ambassadors and facilitate legendary experiences for...

  • Café Experience Leader

    3 weeks ago

    Chicago, Illinois, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and experienced Café Coach to lead our team and deliver exceptional customer experiences in our Capital One Café locations. As a Café Coach, you will be responsible for creating a welcoming environment, building strong relationships with customers, and driving business growth through innovative ideas and...

  • Café Experience Leader

    4 weeks ago

    Chicago, Illinois, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café environment.Key ResponsibilitiesLead by example and mentor Café Ambassadors to develop professionally and...

  • Café Experience Leader

    4 weeks ago

    Chicago, Illinois, United States Capital One Full time

    About This RoleWe're seeking a highly skilled and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café environment.Key ResponsibilitiesLead a team of Café Ambassadors to deliver outstanding customer...

  • Cafe Experience Leader

    3 weeks ago

    Chicago, Illinois, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and experienced Cafe Coach to join our team at Capital One. As a Cafe Coach, you will be responsible for leading a team of Cafe Ambassadors and facilitating legendary experiences for our customers.Key ResponsibilitiesLead by example and help Cafe Ambassadors develop professionally, personally, and as a...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States EXPERIENCE GROUP INC Full time

    Job Title: Part-Time ConciergeAt Experience Group Inc., we're seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will be responsible for delivering exceptional customer service to our clientele, shoppers, and visitors, providing assistance, information, and personalized recommendations to ensure a seamless and...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States EXPERIENCE GROUP INC Full time

    About The Experience Group:We are a dynamic company that specializes in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability.We cater to property ownership across various sectors, including Office, Retail, Hotel, Event Venue, and Multi-Family spaces.Our innovative cultural programming and astute...

  • Strategic Customer Engagement Leader

    2 weeks ago

    Chicago, Illinois, United States Workday Full time

    About the RoleWe are seeking a seasoned professional to join our Strategic Customer Engagement practice as a Managing Partner - Industries Capability Center. In this role, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.You will be...

  • Customer Experience Operations Site Lead

    1 week ago

    Chicago, Illinois, United States Amazon Full time

    About UsAt Amazon, we're committed to delivering exceptional customer experiences. Our Customer Experience Operations (CXO) team is dedicated to making returns and package delivery convenient for our customers at our Locker+ retail locations.We're looking for a talented CXO Site Lead to join our team. As a CXO Site Lead, you'll be the face of Amazon and...

Customer Experience Leader

2 months ago

Chicago, Illinois, United States Equinox Full time
Job Opportunity at Equinox

We are seeking a highly motivated and experienced Retail Shop Manager on Duty to join our team at Equinox. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining operational excellence.

Key Responsibilities:
  • Sales and Service:
    • Meet or exceed monthly sales targets
    • Coach and develop sales team members in selling techniques and business metrics
    • Ensure a seamless customer experience across all touchpoints
  • Operational Excellence:
    • Implement and maintain loss prevention and inventory management policies
    • Ensure timely completion of operational tasks and adherence to company policies
    • Assist in hiring, training, and development of sales team members
  • Product and Presentation:
    • Maintain a high level of product knowledge and presentation standards
    • Ensure the sales floor and stockrooms are well-organized and visually appealing
  • Professional Dimension:
    • Build strong relationships with colleagues, supervisors, and clients
    • Communicate effectively and diplomatically at all levels
Requirements:
  • Proven leadership ability and experience in customer service
  • Excellent time management, organizational, and problem-solving skills
  • Ability to work a varied schedule and adapt to changing priorities
  • Pay: $17.70 per hour, with opportunities for additional incentives
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Discounts on Equinox products and services