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Customer Service Representative

2 months ago

New Bern, North Carolina, United States U-Haul Full time
Job Summary

U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload containers, ensuring they are properly secured and delivered to the correct location.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Participate in ongoing training and development programs to improve skills and knowledge.
  • Work collaboratively with other team members to achieve customer satisfaction and meet business objectives.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

The work environment is fast-paced and dynamic, with moderate risks and discomforts. You will be required to work in a variety of settings, including outdoors and in warehouses. You must be able to lift and move containers, and work in a team environment.

Benefits
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.