Customer Service Representative
6 days ago
Job Summary: As a key member of the First American Bank team, the Customer Service Representative will provide exceptional service to bank customers, handling a variety of transactions and providing support to customers and employees.
Key Responsibilities: The successful candidate will be responsible for:
- Providing exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Handling a variety of transactions, including teller transactions, opening and maintaining new accounts, and processing incoming and outgoing collection items.
- Supporting customers with debit card issues and providing information about bank products and services.
- Maintaining accurate records and reports, and performing other duties as assigned.
Requirements: The ideal candidate will have a High School diploma or equivalent, previous cash handling or customer service experience, and strong communication and problem-solving skills.
First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait.
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