Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Quick Service Restaurant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the success of our restaurant.
Key Responsibilities- Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
- Food Quality and Safety: Provide great-tasting and quality food, and maintain a clean restaurant environment for all guests.
- Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
- Teamwork: Prioritize work according to the kitchen and dining guest needs, maintain equipment per operating standards, and follow proper safety procedures when handling and/or preparing food.
- Communication: Establish strong communication and rapport with leaders and co-workers.
- Dedicated and Team-Oriented: A dedicated individual who works well with others and is excited to be part of our team.
- Basic Computer/POS Knowledge: Basic computer/POS knowledge preferred.
- Previous Food Service Experience: Previous food service experience a plus.
- Good Verbal Communication Skills: Good verbal communication skills.
- Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
- Competitive Pay: Competitive hourly rate.
- Benefits: Medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.
- Opportunities for Growth: Opportunity for growth and advancement.
While performing these duties, the employee may be exposed to outdoor elements in all seasons, occasional exposure to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times.
Equal Opportunity EmployerTravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.
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