Director of Network Operations

1 week ago


Chicago, Illinois, United States United Airlines Full time

United Airlines is seeking a visionary Director of Network Operations to lead our global connectivity strategy. We are committed to becoming the world's leading airline, and this role will be instrumental in ensuring seamless network operations across our vast infrastructure.

As a key member of our Digital Technology team, you will oversee all aspects of network connectivity for our airports, campuses, remote offices, contact centers, cloud environments, and third-party networks. This includes architecture, engineering, operations, and vendor relationships.

Key Responsibilities:
  • Lead and develop a high-performing team of network engineers at an enterprise scale, fostering a culture of operational excellence, diversity, inclusion, and belonging.
  • Develop and execute a comprehensive strategy for next-generation networking, embracing software-defined networks (SDN) and cloud-native solutions.
  • Collaborate with senior leadership across cybersecurity, end-user enablement, and various business units to ensure seamless network integration and support.
  • Drive innovation by exploring emerging technologies and trends in network infrastructure, security, and automation.
  • Manage vendor relationships effectively, ensuring optimal performance, cost efficiency, and adherence to contractual obligations.
Qualifications:

We are seeking a highly experienced and motivated individual with a proven track record in network engineering and leadership.

  • Bachelor's degree in computer science, Information Technology or related field
  • 5+ years of experience leading network teams at scale
  • 7+ years of experience in network engineering
  • Must be legally authorized to work in the United States for any employer without sponsorship


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