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Clinical Operations Coordinator
1 month ago
At Hackensack Meridian Health, we believe that our team members are the heart of what makes us better. As a Clinical Coordinator, you will play a vital role in helping our patients live better, healthier lives. We are committed to providing a culture of connection and collaboration, where our employees are valued as team members. Our competitive benefits are just the beginning - it's also about how we support one another and show up for our community.
Key Responsibilities:- Answer telephones in accordance with established policies and procedures.
- Utilize professional tone and demeanor in all communication.
- Coordinate communication between sending and receiving facilities, and within the receiving facility.
- Accurately record details of all communication related to each transfer request in the electronic health record in an efficient and timely manner.
- Work collaboratively with other members of the healthcare team.
- Utilize clinical expertise, and collaborate with capacity management, nursing, physician/provider representatives, and other hospital departments to assure proper level of care and room assignment at the receiving facility.
- Maintain awareness of bed availability on all patient care units and outpatient departments involved in the inter-facility transfer and direct admission of patients.
- Demonstrate the ability to handle a high degree of pressure, heavy workloads, multiple requests, and numerous interruptions in a positive manner, establishing priorities for effective work completion. Able to diffuse challenging situations and respond appropriately.
- Demonstrate expertise in working with multiple computer applications as well as all functions of the telephone system.
- Perform other duties as assigned.
- Current and valid New Jersey Registered Nurse license is required.
- BLS/CPR certification by American Heart Association is required.
- At least 2 years of clinical experience in an acute care setting is required.
- Critical care and/or emergency nursing experience is preferred.
- Transfer center experience is preferred.
- BSN is preferred.
If you feel that this job description speaks directly to your strengths and capabilities, then please apply today.
