Surgical Operations Coordinator

1 week ago


Neptune City, New Jersey, United States Hackensack Meridian Health Full time
Job Summary

The Surgical Coordinator role at Hackensack Meridian Health is a vital position that requires strong organizational and communication skills. As a key member of our team, you will be responsible for coordinating all aspects of tests, procedures, and surgeries. This includes scheduling procedures, verifying patient demographics, and coordinating with physicians and other departments to ensure seamless execution of surgical plans.

Key Responsibilities
  • Coordinate all aspects of tests, procedures, and surgeries under the direction of the Practice Supervisor or Manager and physician(s).
  • Schedule procedures in a prompt, polite, and helpful manner, following guidelines of each facility.
  • Verify patient demographics, log patient and insurance information, and obtain precertification from the payer.
  • Coordinate procedure appointments with physician's calendar and communicate appointments and surgical preparation information to patients.
  • Arrange co-surgeon or assistant as needed and cross-schedule with other departments.
  • Ensure pre-op procedures are followed with consistency, including completion of surgical documentation and distribution to appropriate departments.
  • Maintain block time guidelines at each hospital and coordinate required postoperative care under the direction of the provider.
  • Obtain surgical billing information from physicians and work with the coding department to obtain appropriate codes and post and reconcile all surgical charges.
  • Track all procedures, including completed and pending cases, and track all surgical testing and pathology results.
  • Provide excellent customer service and promote high levels of service by greeting patients and visitors in a prompt, courteous, and helpful manner.

Requirements
  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs plus two years of related experience.
  • Effective interpersonal and communication skills required.
  • The ability to learn quickly and adapt in a changing environment.

Preferred Qualifications
  • 2 years of progressive experience in a medical office is preferred.
  • Proficient in medical terminology and HIPAA guidelines.
  • Surgical coding knowledge (CPT and ICD-10) preferred.
  • CPR certification is preferred.


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