Surgical Operations Coordinator
4 weeks ago
About the Role
We are seeking a highly skilled Surgical Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will be responsible for coordinating all aspects of tests, procedures, and surgeries.
Key Responsibilities
- Coordinate all aspects of tests, procedures, and surgeries under the direction of the Practice Supervisor or Manager and physician(s).
- Schedule procedures in a prompt, polite, and helpful manner, following guidelines of each facility.
- Verify patient demographics, log patient and insurance information, and obtain precertification from the payer.
- Coordinate procedure appointments with physician's calendar and communicate appointments and surgical preparation information to patients.
- Arrange co-surgeon or assistant as needed and cross-schedule with other departments.
- Ensure pre-op procedures are followed, including completion of surgical documentation and distribution to appropriate departments.
- Maintain block time guidelines at each hospital and coordinate required postoperative care under the direction of the provider.
- Obtain surgical billing information from physicians and work with the coding department to obtain appropriate codes and post and reconcile all surgical charges.
- Track all procedures, including completed and pending cases, and track all surgical testing and pathology results.
- Provide excellent customer service and promote high levels of service.
Requirements
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs plus two years of related experience.
- Effective interpersonal and communication skills required.
- The ability to learn quickly and adapt in a changing environment.
Preferred Qualifications
- 2 years of progressive experience in a medical office.
- Proficient in medical terminology and HIPAA guidelines.
- Surgical coding knowledge (CPT and ICD-10) preferred.
- CPR certification is preferred.
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