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Hotel Operations Manager
3 weeks ago
The Housekeeping Supervisor is a key member of the hotel team, responsible for ensuring that guest rooms, public areas, and other spaces are clean, well-maintained, and meet the hotel's cleanliness and hygiene standards.
This role requires a strong leader who can supervise daily housekeeping operations, manage staff, and provide excellent customer service.
Responsibilities
- Supervise daily cleaning operation and assist in administration of housekeeping services.
- Inspect guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
- Identify and address maintenance and repair needs within guest rooms and public spaces.
- Monitor the use of cleaning supplies and equipment to maintain cost efficiency.
- Handle guest complaints or concerns related to housekeeping services and resolve them promptly.
