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Hotel Operations Manager
2 weeks ago
We are seeking a skilled Food and Beverage Manager to join our team at the Hotel Indigo Savannah Historic District. As a Food and Beverage Manager, you will be responsible for ensuring our guests enjoy a quality dining experience that meets their expectations.
Your role will involve hiring, training, coaching, scheduling, and mentoring all food and beverage employees. You will also support employees and fill in as needed to ensure guests receive attentive and efficient service.
You will proactively engage with guests, seeking feedback about their stay and their dining experience. Thank them and invite them to return. Apply problem-solving skills to resolve guest issues or complaints to their satisfaction.
Monitor all food and beverage deliveries for portion control, quality, and presentation. Ensure that food handling and safety guidelines are followed, including kitchen logs. Maintain daily cash control and financial reporting for the department.
Oversee inventory, ordering, and receiving of all food and beverage items. Establish sales promotion efforts to meet or exceed profit objectives while controlling both food and beverage costs. Support the goals of the hotel through teamwork and collaboration with all departments.
