Customer Service Representative

4 weeks ago

Harrisburg, Pennsylvania, United States Premier Rental Purchase Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Premier Rental Purchase. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our products and services.

Responsibilities:

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Promote our products and services to customers, highlighting their benefits and features
* Work closely with colleagues to ensure seamless customer experience
* Maintain accurate records of customer interactions and transactions
* Participate in ongoing training and development to stay up-to-date on products and services

Requirements:

* High school diploma or equivalent
* 1 year of customer service experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

* Competitive hourly rate
* Opportunities for advancement and professional growth
* Comprehensive training program
* Collaborative and dynamic work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At Premier Rental Purchase, we are committed to providing our customers with the best possible experience. We believe in treating our customers with respect, listening to their needs, and responding promptly to their inquiries.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please note that this job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job holder.

Premier Rental Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today\u2019s world.

We offer a program with unique features focused on improving our customers\u2019 lifestyles while adhering to their budget.

Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships.

At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards.

At the foundation of Premier\u2019s excellent performance are our core values:

* Respect, Listen, and Respond
* Compassion with Accountability
* Integrity Above All
* Together We Succeed

As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction.

Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (\"Franchisor\") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee\u2019s employees; (2) supervise and control franchisee\u2019s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees"}

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