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Senior Claims Representative
2 months ago
We are seeking a highly skilled and experienced Senior Claims Representative to join our team at The Hartford. As a key member of our claims department, you will be responsible for investigating and managing Workers' Compensation claims to ensure fair and timely resolutions for our customers.
Key Responsibilities- Investigate and manage complex Workers' Compensation claims, ensuring timely and accurate resolutions.
- Plan, recommend, and execute the investigation and disposition of claims, adhering to corporate claim standards, policies, and procedures.
- Manage a caseload of claims within established performance standards, maintaining effective relationships with customers and stakeholders.
- Develop and maintain technical and jurisdictional expertise, staying up-to-date on claim loss cost containment initiatives and company practices.
- Identify and initiate mitigation, subrogation, and other recovery opportunities on assigned claims, as well as identify fraud indicators and initiate investigations.
- Apply mathematical knowledge and financial analysis to achieve results, ensuring accurate reserve setting and timely claim dispositions.
- Minimum of 2+ years of experience in Workers' Compensation claim handling, with certification exams and adjusting licenses as required by state.
- Outstanding interpersonal skills, with a strong focus on delivering exceptional customer service.
- Demonstrated strong written and verbal communication skills, with a consistent high level of performance and achievement over career span.
- Excellent time management skills, with the ability to manage competing priorities and maintain a high level of productivity.
- HS Diploma required, Bachelor's Degree preferred.
The Hartford offers a competitive compensation package, including a base salary range of $61,600 - $92,400, as well as opportunities for short-term and annual bonuses, long-term incentives, and on-the-spot recognition. We are an equal opportunity employer, committed to diversity, equity, and inclusion in the workplace.
