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Senior Injury Claims Adjuster

2 months ago


San Antonio, Texas, United States USAA Full time
About the Role

We are seeking a highly skilled and experienced Senior Injury Claims Adjuster to join our team at USAA. As a key member of our claims team, you will be responsible for adjusting attorney-involved moderately complex bodily injury and UM claims, as well as catastrophic auto PIP/MP medical claims.

Key Responsibilities:

  • Investigate loss details, determine legal liability, and evaluate claims to ensure fair and timely resolution.
  • Communicate effectively with claimants, attorneys, and other stakeholders to provide updates and resolve issues.
  • Collaborate with team members to resolve complex claims and identify opportunities for process improvement.
  • Stay up-to-date with industry developments, laws, and regulations to ensure compliance and best practices.
  • Develop and maintain strong relationships with internal and external partners to facilitate timely claims resolution.

Requirements:

  • 2+ years of auto liability or casualty adjusting experience.
  • Deep knowledge of auto claims contracts, case law, and state laws and regulations.
  • Acquisition and maintenance of insurance adjuster license within 90 days.
  • Strong analytical, communication, and problem-solving skills.

What We Offer:

USAA offers a competitive salary range of $61,110 - $116,800, depending on experience and market position. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision plans, 401(k), pension, life insurance, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced claims professional looking for a new challenge, please apply today.