Healthcare Claims Specialist

3 days ago


San Antonio, Texas, United States UnitedHealth Group Full time
Job Summary

We are seeking a skilled Senior Customer Service Representative to join our team at UnitedHealth Group. As a key member of our customer service team, you will be responsible for reviewing and researching incoming healthcare claim calls from providers, verifying data and information necessary for processing, and ensuring accurate and timely resolution of claims.

Key Responsibilities
  • Review and research incoming healthcare claim calls from providers
  • Verify data and information necessary for processing claims
  • Ensure accurate and timely resolution of claims
  • Navigate multiple computer systems and platforms to gather necessary information
Requirements
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of healthcare claims processing and regulations


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