Sales Support Coordinator

6 hours ago


New Berlin, Wisconsin, United States Rhino Tool House Full time
Job Title: Sales Support Coordinator

At Rhino Tool House, we are seeking a highly skilled Sales Support Coordinator to join our dynamic team. As a Sales Support Coordinator, you will play a critical role in providing exceptional customer service and support to our sales team.

Key Responsibilities:

  • Act as a communication bridge between clients, sales, and operations teams
  • Provide support to Sales Account Executives to ensure a smooth sales cycle
  • Respond promptly to client inquiries and concerns
  • Prepare sales proposals, quotes, and sales orders with accuracy and timeliness
  • Coordinate with vendors on product availability, lead times, and shipment status
  • Support the operations team with organizing, monitoring, and troubleshooting delivery schedules
  • Enter and maintain client and vendor data in the system for accurate record-keeping
  • Ensure all customer service requirements are met or exceeded

Requirements:

  • Strong customer service skills
  • Excellent communication and problem-solving skills
  • Ability to work independently and manage multiple projects simultaneously
  • Strong analytical and negotiation skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to learn the RTH ERP system Netsuite

Benefits:

  • Medical, dental, and vision available
  • Company-sponsored 401k with matching company contribution
  • PTO policy - including 15 days PTO accrual rate after 1st anniversary, 20 days after 5th anniversary

If you are passionate about supply chain procurement and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and a dynamic work environment.



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