Housekeeping Development Position

1 week ago


Norwalk, Connecticut, United States HEI Hotels & Resorts Full time
Job Responsibilities
  • Shadow identified leaders within the Housekeeping department at the hotel to gain valuable insights into daily operations.
  • Attend department meetings within Housekeeping as well as any leadership meetings at the hotel to stay informed about the latest developments.
  • Become proficient with operating the PMS and all other systems used by the Housekeeping department to efficiently manage tasks.
  • Utilize labor management tools to schedule and control labor costs, ensuring optimal resource allocation.
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Ensure compliance with Room Standard Operating Procedures and Policies, adhering to industry standards.


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